![]() Several real-life examples of custom chatbots are Erica employed in Bank of America, Eno developed for Capital One, and Aida – an award-winning bot in Skandinaviska Enskilda Banken (SEB).Īmerican Express uses a rather unusual approach to chatbots. It employs the functionality of existing AI assistants, Facebook messenger bot and Amazon Alexa, and adds extra features to them. This way, customers may perform basic tasks with their bank accounts, such as balance checking or making payments, using these extremely popular software solutions.Ī recent survey conducted by Statista revealed that only 13% of responders worldwide believe that customer service chatbots are not effective at all. At the same time, 54% find that they are somewhat effective, and 33% consider customer service chatbots very effective. Top 5 benefits of chatbots for banks and clientsĪI technologies offer numerous advantages for any industry that implements them. An Arc'teryx boutique on Mercer Street, London in July 2016Īrc'teryx is a Canadian high-end design company specializing in outdoor apparel and equipment headquartered in North Vancouver, Canada. It focuses on technical apparel for mountaineering and Alpine sports, including related accessories. The company's name and logo reference the Archaeopteryx, the transitional fossil of early dinosaurs to modern dinosaurs ( birds). įounded in 1989 as Rock Solid, the company re-branded in 1991 as Arc'teryx to produce outerwear and climbing gear inspired by the Coast Mountains in Canada.Īrc'teryx is known for their water-resistant Gore-Tex shell jackets, knitwear, and down parkas. The company was sold to Salomon Group in 2001 before being bought out by Amer Sports in 2005 and re-structured under ANTA Sports in 2019. Arc'teryx maintains two divisions: Veilance, their luxury streetwear retailer and LEAF, their retailer of technical gear for law enforcement and military forces. The company is a major influence in the "gorpcore" fashion movement, the wearing of outdoor apparel in urban settings. Originally named "Rock Solid" by founder Dave Lane, the company's first line of products was climbing gear. Dave Lane sold his 50% interest to Blair Murdoch and Tim Duholke who became silent partners in 1989. Then-principal Jeremy Guard changed the company name to "Arc'teryx" in 1991 to reflect the company's vision of creating disruptive "evolutionary" innovation within the outdoor products industry. Using a heat laminate (thermolamination) technology, the partners designed and marketed the Vapor harness, which would become the company's most popular item. In 1993, after a series of relocations and staff additions, Arc'teryx released the Bora backpack using the same Vapor technology. In 1996, after obtaining a licence from W. Gore & Associates for use of the Gore-Tex fabric, the company adapted it for its new line of outdoor technical apparel. Needing a larger manufacturing space, the company moved its headquarters to Burnaby, British Columbia, in 1999. In 2005, the Arc'teryx head office moved back across the Burrard Inlet to North Vancouver. Guard was president and principal of the company from 1991 through 2001. In January 2001, Arc'teryx was purchased by the Adidas-owned Salomon Group. In May 2005, Amer Sports purchased the Salomon Group from Adidas. Since 2019, the Amer Sports Corporation is owned by the Chinese Anta Sports group. The Arc'teryx head office is located in North Vancouver and harnesses, backpacks, and other apparel is made in its own factory in New Westminster, BC. Their apparel line has expanded, thus Arc'teryx has consequently outsourced to plants in China, the Philippines, Vietnam, Bangladesh, El Salvador, Laos, and Greece. Jon Hoerauf joined the company as president in 2012, assuming the additional role of general manager in 2016.Īrc'teryx Veilance is the company's high-end, formal urban-wear brand. This division was introduced in Fall/Winter 2009. LEAF Īrc'teryx's LEAF (Law Enforcement and Armed Forces) line is aimed at the military and police market. In the consumer and Internet market, it is often referred to as "military birds". Some of the collections are designed for their civilian counterparts, while others, such as Arc'teryx's Tango and Charlie backpacks, feature camouflage designs that are entirely geared toward the military.
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